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Website Terms and Conditions

Agence Automatisation Axel

Last updated: August 26, 2026

These Terms and Conditions (the "Terms") govern the use of the website aaaxel.com (the "Site") operated by Agence Automatisation Axel ("Axel," "we," "us," "our"). By accessing or using the Site, you (the "Visitor" or "User") agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.

Important note: these Terms govern only the use of the Site for informational and promotional purposes. If you are a client subscribed to Axel's services (Boîte Vocale Intelligente, Google Business Profile management, CRM, website, automations, advertising campaigns, etc.), our Service Agreement governs your contractual relationship with us and prevails over these Terms in the event of any conflict regarding the provision of services. Please refer to the Service Agreement for those terms.


1. Purpose of the Site

The Site is intended to present Axel's services, including without limitation the Boîte Vocale Intelligente (automated conversational agent), business process automation solutions, online presence management (Google Business Profile, CRM, website), and customer growth and acquisition services (advertising campaigns, brand building). The content of the Site, including any statistics, case examples, and testimonials presented, is provided for illustrative and promotional purposes only and does not constitute a guarantee of results for any User who subscribes to our services.


2. Intellectual Property

2.1 Axel's content

All content on the Site — including, without limitation, text, graphics, logos, icons, images, videos, product names ("Boîte Vocale Intelligente," "Axel Core," "Recall Engine," and other proprietary module or system names), site architecture, and source code — is the exclusive property of Axel or its licensors, and is protected by applicable copyright, trademark, and intellectual property laws.

2.2 Limited use

You may not reproduce, distribute, modify, publicly display, publish, transmit, create derivative works from, sell, or otherwise exploit any content of the Site without Axel's prior written authorization, except for personal, non-commercial use (e.g., browsing, sharing a link to a page on the Site).

2.3 Trademarks

"Axel," "Agence Automatisation Axel," and associated logos are trademarks used by Axel. Any other trademark appearing on the Site belongs to its respective owner.


3. Acceptable Use

By using the Site, you agree not to:

  • Use the Site for any illegal or unauthorized purpose;
  • Attempt to gain unauthorized access to our systems, servers, or databases;
  • Introduce viruses, malware, or any code intended to damage or disrupt the operation of the Site;
  • Bulk-extract content from the Site ("scraping") without authorization;
  • Use a contact form, discovery-call booking tool, or any other tool on the Site for unsolicited solicitation (spam).

We reserve the right to restrict or terminate the access of any User who violates these Terms.


4. Forms, Discovery Calls, and Submitted Information

If you submit information through a form on the Site (e.g., a discovery call request, a contact form), that information is processed in accordance with our Privacy Policy. By submitting your contact details, you consent to being contacted by Axel in connection with the follow-up to your request.


5. No Warranty

The Site and its content are provided "as is" and "as available," without warranty of any kind, express or implied, including without limitation warranties of merchantability, fitness for a particular purpose, accuracy, or continuous availability. Axel does not guarantee that the Site will be error-free, uninterrupted, or free of security vulnerabilities.

The result examples, statistics (e.g., response rates, revenue protected), and case studies presented on the Site are provided for illustrative purposes only and do not constitute a promise of similar results for any visitor or prospective client, as actual results depend on numerous factors specific to each business.


6. Limitation of Liability

To the extent permitted by applicable law, Axel shall not be liable for any direct, indirect, incidental, special, or consequential damages arising from:

  • Use of, or inability to use, the Site;
  • Any error, inaccuracy, or omission in the content of the Site;
  • Any unauthorized access to our servers or to any data transmitted through the Site;
  • Any business decision made on the basis of the general information presented on the Site.

This limitation does not apply to the specific contractual obligations set out in the Service Agreement for subscribed clients, which contains its own limitation-of-liability provisions applicable to the delivery of the Services.


7. External Links

The Site may contain links to third-party sites (e.g., payment platforms, social media). Axel exercises no control over the content of such third-party sites and disclaims all responsibility for their accuracy, content, or privacy practices. Accessing these sites is done at your own risk.


8. Cookies and Similar Technologies

The Site may use cookies and similar technologies for operational purposes, traffic analysis, and to improve the user experience, as described in our Privacy Policy. By continuing to browse the Site, you consent to this use, subject to your browser settings.


9. Changes to the Site and These Terms

Axel reserves the right to modify, suspend, or discontinue the Site, in whole or in part, at any time and without notice. We may also modify these Terms at any time; the version in effect is the one posted on this page, along with its update date. It is your responsibility to review this page periodically.


10. Governing Law

These Terms are governed by the laws of the Province of Quebec and the applicable federal laws of Canada. Any dispute arising from the use of the Site shall be subject to the exclusive jurisdiction of the courts of the judicial district in which Axel has its head office.


11. Related Documents

These Terms should be read together with:

  • Our Privacy Policy, governing the handling of personal information collected through the Site;
  • Our Service Agreement, governing the contractual relationship with clients subscribed to Axel's services.

In the event of a conflict between these Terms and the Service Agreement regarding any matter related to the provision of our paid services, the Service Agreement shall prevail.


12. Contact

For any questions regarding these Terms:

Agence Automatisation Axel allo@aaaxel.com


13. Service Agreement

Clients subscribed to Axel's services are also governed by our Service Agreement. Please review it for the complete terms governing our contractual relationship.

View the Service Agreement


By continuing to use this Site, you confirm that you have read, understood, and agree to these Terms and Conditions.